How Does the Mobile Office Delivery Process Work?

By Emma March

Posted on May 23, 2022

Mobile Office Delivery: What to Expect

Mobile offices provide a viable alternative to traditional construction in many ways, from cost predictability to speed to occupancy.

How does it accomplish all of this?

From the off-site build processes to the minimal on-site work, modular construction processes work to minimize site impact, keep costs predictable, get owners into buildings faster, and more.

One such process is mobile office delivery. What happens when it’s time for your mobile office to be delivered to your build site?

Here’s what you need to know about the mobile office delivery process.

Site Preparation

Before the delivery process starts, there are a few things you’ll need to take care of.

The first item of business is obtaining permits. How you obtain these permits will depend on your area, with different municipalities having different laws concerning building permits.

Next up is site preparation. The site itself needs to be big enough for the mobile office, the truck carrying the office to fit in, and the workers to set up the building. The site should also be cleared of any debris or objects that could hinder the mobile office’s successful delivery.

Site accessibility is crucial for mobile office delivery. A site involving tight turns or smaller roadways may require additional equipment to successfully get the trailer into position.

The Order Process

Once you sign your lease agreement, the Triumph Modular team will begin to work on the necessary arrangements for coordinating the delivery. Our Customer Satisfaction Specialist will call you and set the delivery date.

We will confirm the contact person’s name on site that will receive the delivery. At this time, they will also verify the order’s details, including the equipment and products delivered. If the delivery destination is the City of Boston or the Cape & The Islands, we will need a two-week lead time to schedule route surveys and transportation permits.

A day or two before the scheduled delivery date, our Logistics Coordinator will call you to confirm the date and obtain the job site hours. We will also find out if any special instructions accompany the delivery and ensure proper accessibility at the site for the delivery truck and office trailer.

If the office trailer needs to be tied down, it’s the customer’s responsibility to mark the area with white paint or stakes for Dig Safe. Triumph Modular then calls Dig Safe and coordinates their visit. Tie-downs may be deemed necessary in areas that receive frequent high winds.

How are Mobile Offices Moved and Delivered?

Once the mobile office is ready for delivery, it gets hitched onto a delivery truck, and the driver will deliver the office straight to the requested location.

One important thing to note is that the office is transported to the location with the office door on the passenger side. Knowing this in advance can help you plan out the placement of your office on-site.

The Day of Delivery

The assigned driver will call you from the road and tell you that they are on their way. When the driver arrives at the job site, they will set up the office trailer in the vicinity of the pre-marked area. Installation typically takes 60–90 minutes. Leveling is done using jack stands or concrete blocks for larger units.

We ensure that the doors on the trailer open and close properly and set up the steps and canopy if included. Furniture is also assembled and delivered per order.

The delivery driver will not install tie-downs or skirting—these are completed by a Triumph specialist in the days following. If a portable restroom tank is required, a third party will handle the hookup.

Once delivery is complete and confirmed, your lease begins. Our Customer Satisfaction Specialist will follow up in 4–6 weeks.

The Return Process at Lease-End

When it’s time to return your trailer, contact us to schedule pickup. Our coordinator will confirm the appointment and determine whether jack stands or blocks were used and if a restroom needs removal. We ask for 10 days’ notice.

On pickup day, the driver will dismantle tie-downs, skirting, and remove the trailer. After return, it’s checked for damage and your lease concludes with a final invoice.

Questions About Mobile Office Delivery?

Triumph’s customer service team is happy to answer any mobile office delivery process questions. Reach out to us. We’re here to help.

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Triumph Team

Triumph Modular is a leader in the Northeast Region for leasing mobile offices, modular buildings, and storage containers. As an innovator in the modular industry, we provide high-quality temporary and permanent buildings equipped with energy-efficient elements and options to make your space as turnkey as possible. With more than 40 years of experience, Triumph Modular has worked in a multitude of industries delivering quality products, keeping customer relationships at the heart of our operations.

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